Comprehensive service throughout the entire product lifecycle

Technical Support

  • Comprehensive Technical Support with dedicated focal points
  • Entry into Service (EIS) support
  • On-site support for technical issues 　
  • Repair and modification of parts and entire seats at our EASA/FAA certified Repair Stations in Schwaebisch Hall, Germany, and Fort Worth, USA
  • Seat training for cabin crew and maintenance personnel, as well as training on service bulletins and modifications
  • Efficient warranty handling process
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Modifications & Spare Seats

  • Consulting and development of customized modification and refurbishment solutions
  • Dedicated project management for implementation of customer seat modifications and refurbishments
  • Provision of spare seats for, among other things, layout adjustments and replacement of damaged seats
  • As a Certified Design Organization (DOA), we provide comprehensive modification solutions from a single source
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Sustaining Spares Support

  • Definition and provision of a recommended spare parts list based on RECARO’s expertise and know-how
  • 24/7 Aircraft On Ground (AOG) Hotline to ensure serviceability of seats
  • Worldwide service network through our subsidiaries and service centers as well as logistics partners
  • Individual customer spare parts service packages
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Pre-Certified Seating Solutions

  • R2 SPRINT – shipset availability 8 weeks after signed agreement
  • Pre-certified and pre-configured for Airbus A320 family and Boeing B737 aircraft
  • Two color options – Blue and Charcoal Gray
  • From contract signing to shipset delivery and beyond, our RECARO seating experts are with you every step of the way.

Want more information about the R2 SPRINT?

Learn more here!

Ready to accelerate your cabin upgrade? Contact our experts today!