Comprehensive service throughout the entire product lifecycle

Technical Support

  • Comprehensive Technical Support with dedicated focal points
  • Entry into Service (EIS) support
  • On-site support for technical issues  
  • Repair and modification of parts and entire seats at our EASA/FAA certified Repair Stations in Schwaebisch Hall, Germany, and Fort Worth, USA
  • Seat training for cabin crew and maintenance personnel, as well as training on service bulletins and modifications
  • Efficient warranty handling process
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Modifications & Spare Seats

  • Consulting and development of customized modification and refurbishment solutions
  • Dedicated project management for implementation of customer seat modifications and refurbishments
  • Provision of spare seats for, among other things, layout adjustments and replacement of damaged seats
  • As a Certified Design Organization (DOA), we provide comprehensive modification solutions from a single source
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Sustaining Spares Support

  • Definition and provision of a recommended spare parts list based on RECARO’s expertise and know-how
  • 24/7 Aircraft On Ground (AOG) Hotline to ensure serviceability of seats
  • Worldwide service network through our subsidiaries and service centers as well as logistics partners
  • Individual customer spare parts service packages
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